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| Refund Step | Details for Australia |
|---|---|
| Step 1 | Contact your payment processor within 60 days of purchase. |
| Step 2 | Request a refund — receive return address (if applicable). |
| Step 3 | Ship bottles back (even empty) from Australia. |
| Step 4 | Refund issued to original payment method within 3–5 business days. |
| Shipping cost | Free returns — no cost to Australia customers. |
At Ageless knee, we believe the quality of our products speaks for itself. However, we understand that every customer in Australia has unique needs. That is why we offer a "No-Hassle" guarantee. If our product does not meet your expectations, we don't want your money. This policy applies to all first-time orders and ensures that you can try Ageless knee with zero financial risk.
To be eligible for a refund under the Ageless knee 60-day guarantee in Australia, please ensure:
Once your return is received at our Australia processing center (or international warehouse), it will be inspected within 48 hours. Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Note: Depending on your bank or credit card issuer in Australia, it may take an additional 3–5 business days for the funds to reflect in your account.
If your order arrives damaged or if you receive the wrong item in Australia, please contact us immediately through our Support Page. We will arrange for a replacement to be sent to you at no additional cost.
Our dedicated Australia support team is available 24/7 to assist you with the refund process.
Contact Ageless knee Support →Return to the Ageless knee Australia Store.